The technical and specialised safeguarding of day-to-day business extends Specific-Group's service portfolio beyond the project. We deliver quality software and ensure success in your business — independently, in interdisciplinary teams, and as knowledge transfers during extended transitions.

In the process, we make distinctions on two levels:

1. Between the operation of an application professionally (second-level support and professional third-level support) and technically (typically operating or service desk services), and 
2. Between the continued development and maintenance of an application and, separately, of code.

Whether the project at hand uses Specific-Group software , third-party software, or a combination of both, our aim is to contribute our know-how to your ongoing success. We believe that during maintenance, renewal of functions and technologies should be actively observed — and through our observations, you and your customers will benefit from the best practice approaches curated over time by our experts. We implement innovative approaches and new technologies for solving existing problems, and give you the oppourtunity to use SPG’s 24/7 "follow the sun" services. We analyse your needs and preserve the knowledge base already existing within your company.

The operation and maintenance of applications/code is tailored to your needs both intermittently and over the long term. You profit from experienced people and flexible deployment opportunities.

 

Advantages for your company:

• Flexible planning of your maintenance and servicing requirements
• Easy-to-calculate daily rates through a customisable combination of on-, near- and off-shore resources
• Best practice approaches and knowledge transfer engineered to meet your individual requirements

 

Challenges

• Protect application operation on both the professional and the technical side
• Balance dependency on software manufacturers
• Preserve internal knowledge base
• Maintain security of systems, channels, and lines of communication
• Nurture short-term skills management and IT expertise
• Ensure quality management for systems, processes and communication

 

Our Offer

Procedural Model and Methodology 

Specific-Group has developed highly-successful proprietary software development and project management models, and uses them for all customer projects. Learn more and/or schedule a consultation 

Learn more and or schedule a consultation.

 

Business and Software Architectures

SPG offers tailored solutions supported by time- and project-proven software architectures. We’re delighted to help you set realistic goals and map out a plan to achieve them!

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Business Analysis

SPG helps you define which IT areas of your company are most suitable for these strategies and where you can add the greatest value.

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Quality Management

SPG’s quality assurance teams can review all IT and IT-related areas, including project conception and test automation, and are prepared to support approaches ranging from prescriptive to operational, from concept through implementation.

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IT-Security, Operational Security, Risk Management and Reporting

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From Individual Software Development to Turnkey IT Teams

Our offer to you: SPG will support you over the short, medium, and long run with comprehensive, strategic Digitization skills. Whether you are looking for support in a project, in operations, or to shore up vulnerable areas, SPG knows how.

Learn more or schedule a consulation.